Cancellation Policy

We understand that life happens and unexpected situations can arise. If you need to cancel or reschedule your appointment, we kindly ask for as much notice as possible. Appointments cancelled or rescheduled with less than 72 hours' notice may incur a 50% cancellation fee.

To help us continue providing appointment availability for all of our clients, repeated rescheduling may require additional fees or full prepayment at the discretion of the studio.

If you are running late, please let us know. We will always do our best to accommodate you, but your service may need to be shortened to stay on schedule, and the full appointment fee will still apply. Clients arriving more than 10 minutes late may be considered a no-show and charged accordingly.

We understand that illnesses and emergencies happen. If something unexpected comes up, please reach out as soon as possible so we can work together to find the best solution.

Thank you for respecting the time reserved especially for you and for supporting our small business. We appreciate your understanding and look forward to caring for your skin.

Appointment Courtesy

• Please, no guests (including children) unless previously discussed. If something comes up and you need to bring a guest or child to your appointment, please let us know and we will do our best to accommodate!

• If you arrive late, please note that your appointment will end at the original scheduled time and you will be charged for the full service. If you're over 10 minutes late to your appointment, we may have to reschedule your service and you may be charged a late cancellation fee.

• The safety of our clients and staff are our top priority. Please notify us if you are sick or showing symptoms of illness.

• If you have not arrived 10 minutes after your appointment time, you will be considered a no-show and subject to our cancelation policy.

Cancellation Policy For Membership & Package Services:

To avoid a late cancellation fee, cancellations or appointment changes must be made at least 72 hours in advance.

No-shows and late cancellations will be charged 50% of the scheduled service at regular pricing (not membership or package pricing). If payment cannot be completed, one service may be deducted from your membership or package in lieu of the cancellation fee.

Refund Policy

Services, Memberships, and Packages

We do not offer refunds on services, memberships, or packages. If you are unhappy with your service, please let me know while you are in the studio or within 48 hours of your service.

Membership and package services must be used within their applicable term. Once a service expires, any unused services are forfeited and are not eligible for refunds, credits, or extensions.

Products

All product sales are final. Products may not be returned or exchanged.