Policies

Cancelation Policy

We understand that life happens and unexpected situations can arise. If you need to cancel or reschedule your appointment, we kindly ask for as much notice as possible. Appointments cancelled or rescheduled with less than 72 hours' notice may incur a 50% cancellation fee.

To help us continue providing appointment availability for all of our clients, repeated rescheduling may require additional fees or full prepayment at the discretion of the studio.

If you are running late, please let us know. We will always do our best to accommodate you, but your service may need to be shortened to stay on schedule, and the full appointment fee will still apply. Clients arriving more than 10 minutes late may be considered a no-show and charged accordingly.

We understand that illnesses and emergencies happen. If something unexpected comes up, please reach out as soon as possible so we can work together to find the best solution.

Thank you for respecting the time reserved especially for you and for supporting our small business. We appreciate your understanding and look forward to caring for your skin.

Appointment Courtesy

  • Please, no guests (including children) unless previously discussed. If something comes up and you need to bring a guest or child to your appointment, please let us know and we will do our best to accommodate!

  • If you arrive late, please note that your appointment will end at the original scheduled time and you will be charged for the full service. If you're over 10 minutes late to your appointment, we may have to reschedule your service and you may be charged a late cancellation fee.

  • The safety of our clients and staff are our top priority. Please notify us if you are sick or showing symptoms of illness.

  • If you have not arrived 10 minutes after your appointment time, you will be considered a no-show and subject to our cancelation policy.

Card on File Policy

A credit or debit card on file is required to book all appointments.

Refund Policy

Services
Due to the nature of my services, We are unable to offer refunds. If you are unhappy with your service, please let us know while you are in the studio or within 48 hours of your service.

Product
If a product has not been opened, you may return it in its original packaging within 10 days for a full refund to your original payment method. Unfortunately, opened or used products may not be returned.